Terms & Conditions

 Please read these terms conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms conditions. By placing an order at www.kissanagro.in , you should at least 18 years old  and accept these terms conditions which shall apply to all orders placed or to be placed at www.kissanagro.in for the sale and supply of any products. None of these terms conditions affect your statutory rights. No other terms or changes to the terms conditions shall be binding unless agreed in writing signed by us.

By ordering any of our products, you agree to be bound by these terms conditions.

All personal information you provide us with or that we obtain will be handled by www.kissanagro.in  as responsible for the personal information.The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. Card information is transmitted over secure SSL encryption and is not stored. www.kissanagro.in  reserves the right to amend any information without prior notice.

Once the order is shipped it can’t be cancelled.

PERSONAL INFORMATION

All personal information you provide us with or that we obtain will be handled by www.kissanagro.in  as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to www.kissanagro.in  and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request www.kissanagro.in  to delete or correct the information held about you. By accepting the www.kissanagro.in  Conditions, you agree to the above.

COOKIES

www.kissanagro.in  uses cookies. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupy virtually no space on your hard drive. There are two types of cookies: “Session Cookies” and cookies that are saved permanently on your computer. The first type of cookie commonly used is “Session Cookies”. During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A “Session Cookie” is never stored permanently on your computer and disappears when you close your browser. To use www.kissanagro.in  without troubles you need to have cookies enabled. The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On www.kissanagro.in  we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.

 

PAYMENT:

All products remain www.kissanagro.in ‘s property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents’ permission to buy from www.kissanagro.in . All transfers conducted through www.kissanagro.in  are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.

 

LOCAL TAXES:

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.

 

DISPUTES:

Any dispute or claim relating in any way to your use of any www.kissanagro.in ’S Products / Service, or to any products or services sold or distributed  through www.kissanagro.in  will be subject to exclusive jurisdiction of court of Cuttack Only. We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action.

 

ADDITIONAL INFORMATION:

www.kissanagro.in  reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, www.kissanagro.in  has the right to cancel the order and refund any amount paid in the best way. www.kissanagro.in shall also notify the customer of equivalent replacement products if available. www.kissanagro.in  is not responsible for any content, interactions or transfers made on www.kissanagro.in .

 

 RETURN POLICY:

  1. There is no provision for Cash on Delivery. The customers need to pay using online payment methods on the website.
  2. Orders once placed can be canceled by the customer before the item gets dispatched. The amount will be refunded within 7 – 14 business days.
  3. Orders cannot be canceled once the item(s) have been dispatched from the warehouse.
  4. No refunds will be made once the product is delivered. If the item(s) delivered is found faulty, www.kissanagro.in  will replace the item accordingly.

 

REWARD POINTS:

Terms and Conditions:

1. Users have to Login/Register to earn Reward points.  
2. On Every purchase of Rs 100/- You will earn 3 Point and on Every purchase of Rs 1000/- or above You will earn 5 Point / 100/- and 2 Point is equal to Rs 1/- Reward Points

3. validity: 360 daysfrom the date of purchase

4. Reward points/amount will be transferred to user account as Reward Points and can only be consumed on www.kissanagro.in
5. Once the validity is over, the leftover Reward Points will be forfeited and will be non-refundable.
6. Earn: The Reward Points earned will be calculated on Cart subtotal value after deducting other applicable discounts/store credit/reward points. The Reward Points would not be calculated on other miscellaneous elements like Shipping charges, COD charges, Packaging Charges etc.
7. Spend: You can spend up to 100% Reward Points that were previously earned, on any new order.

COUPONS:

Terms and Conditions: 
1. Customer will need to Login to purchase the coupon 
2. Amount will be transferred as store credit to the customer’s account.
3. Coupon validity: 12 months from the date of purchase
4. Once the validity is over, the remaining amount will be forfeited and will be non-refundable

 

SHIPPING:

Terms and Conditions: 

  1. Shipping address should be complete and correct; any delay due to incomplete/incorrect details will be sole responsibility of customer only.
  2. Deliveries will be made as per our normal delivery timelines and may expect 1-2 days delay due to festival rush or covid restrictions.
  3. All orders placed post 6:00 pm shall be processed for dispatch within 24 hours only and delivered to you as per given timelines.
  4. Any order placed/booked on late weekend i.e. on Saturday post 5:00 pm will be automatically process for dispatch on Monday or on Next Working day evening. There is no courier service or pickups on Sunday or on any Government Holiday hence we have restricted dispatch timelines due to limited shelf life of our products.
  5. Orders booked during any festival month, might be delay in dispatch/delivery in comparison to its normal delivery timelines due to several reasons like, shortage of stock, overloaded shipments for delivery.
  6. All product and shipping related concerns will be entertained within 24 hours of delivery only.
  7. Pictures of concerned are must.

 

SHIPPING AND OTHER CHARGES:

 

Applicable shipping charge per order is Minimum Rs. 99/-.

Free shipping on orders above Rs. 500/-

 

 

DELIVERY TIMELINES:

 Delivery Time:  Bhubaneswar – within 36 Hours

                  All Metro Cities – within 3 to 4 Days

                  All Non-Metro Cities – within 4 to 7 Days

 

 Free Delivery Order above  500.00

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